About the role

Available shifts

• Monday through Friday; 8:30am-5:30pm

What you'll do

• ● Performs all of the tasks of the Patient Service Coordinators and Sr.
• Patient Service Coordinators as needed or assigned.
• ● Coordinates on-the-job training for all new and existing Patient Service Coordinators.
• ● Acts as a resource for patients and staff with business office related questions/problems requiring resolution.
• ● Participates in and assists with coordination of business office team meetings.
• ● Communicates frequently with Supervisor or Manager to remain knowledgeable concerning policy/procedure and helps disseminate information to staff as needed.
• ● Ensures business processes and protocols are followed in the business office areas.
• ● Reviews charges in the Charge Review Work Queue for accuracy and takes appropriate action.
• ● Posts patient payments to account and voids transactions as needed.
• ● Handles patient price quotes as needed.
• ● Responsible for all End-of-Day Reports and daily deposits for the clinic.
• ● Participates with management team in developing and working toward clinic goals.

What you'll bring

• Education and Experience High school diploma or GED.
• One (1) or more years of medical experience required.
• Must be able to perform functions of a Sr.
• Patient Services Coordinator.
• Knowledge, Skills and Abilities ● Knowledge of medical insurance and authorization processes.
• ● Knowledge of basic coding principles very helpful.
• ● Excellent computer and keyboarding skills, including familiarity with Windows and ability to create spreadsheets (Excel) and other documents (Word) for analysis and review.
• ● Excellent customer service skills.
• ● Excellent interpersonal & problem solving skills.
• ● Ability to work in a team environment.

Benefits

• Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more.
• com/careers/ PURPOSE Under supervision of the Clinic Manager or Business Office Supervisor, is responsible for being a resource for employees and completing assigned daily job duties of the business office staff such as appointments, check in/check out, patient registration, review of claim queues, etc.
• Supports business office operations by coordinating patient
• and payments, initiating proper authorizations and referrals, and correct scheduling and coding of surgical and non-surgical procedures.
• Acts as a resource for patients and staff with business office related questions/problems requiring resolution.
• Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.