About the role

Available shifts

• details will be discussed during the interview process. Five Day Work Week With Rotating Weekends.
• Answer incoming calls, emails, and chats with professionalism and positivity
• appointments and coordinate with our technicians for seamless service
• Provide updates, answer questions, and guide customers through next steps
• Troubleshoot issues and offer clear, helpful solutions
• Document customer interactions accurately and efficiently
• Spot opportunities to recommend services that genuinely help the customer
• Learn our services inside & out—becoming a trusted expert for homeowners 🎯 What We’re Looking For You're a great fit if you bring:

What you'll do

• 🐊 What You’ll Do

What you'll bring

• Starting Pay: $21–$23/hour (Based on Experience)
• As a Customer Service Representative, you’ll become the heartbeat of our customer experience. You will:
• 1+ year of customer service experience (home services or tech = bonus!)
• Comfort with technology (ServiceTitan experience is a plus!)
• Do you have a valid drivers license? * Select...
• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision

Benefits

• $21–$23/hour (Based on Experience) 🚀 Want a Job Where You’re Valued, Supported, and Part of a Growing Team?
• Gator Garage Doors is Hiring a Customer Service Representative (CSR)!
• We are looking to add a strong CSR to our growing team.
• This role is key to supporting our technicians and delivering excellent service to our customers.
• Health, Dental & Vision Insurance
• PTO + Paid Holidays
• 401(k) with Company Match
• Employee Discounts

About the employer

Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Gator may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

This posting provides details on potential commissioned