About the role

What you'll do

• Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
• Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
• Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
• Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
• Approves and contributes to in-service education programs for assigned team members.
• Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
• Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
• Provides information to physicians, community groups, and referral agencies about programs provided by practices.
• Investigates, resolves and documents resolution of patient complaints.
• Key Success Factors
• Previous team lead or supervisory experience, preferred.
• Healthcare experience, preferred.
• Previous experience with Epic is nice to have but can also be trained.
• Demonstrated leadership, communication and problem-solving skills.
• Demonstrated effectiveness in team development strategies.
• Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
• Able to travel as required.
• Belonging Statement
• We believe that all people should feel welcomed, valued and supported.

What you'll bring

• EDUCATION
• Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE
• 3 Years of Experience

Benefits

• Our benefits are designed to help you live well no matter where you are on your journey.
• For full details on coverage and eligibility, visit the Baylor Scott & White
• Hub to explore our offerings, which may include:
• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1
• Benefits may vary based upon position type and/or level.

About the employer

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. - We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.