HORRIBLE SERVICE!!! We spent $50+ on mediocre food quality, dirty tables and they refused us water! I even asked for simple tap water and was refused repeatedly, they even refused my 4 yearold who asked for some water! It was an extremely hot day and my babies were overheating so I wanted to wipe their hot faces down with some water to which they refused us! DO NOT WAIST YOUR MONEY HERE!!!
Great location and nice atmosphere, but unfortunately, very poor service. When I arrived recently, the two young women working there seemed completely indifferent at best. The look in their eyes said ‘I don’t really want to be here and I wish you hadn’t come’. I arrived about 45 minutes before closing and was inquiring about the tea. The woman who spoke to me, barely engaged me. After my order, I sat at a nearby table and I didn’t hear my name called out. There were maybe three people in the entire place with very soft music playing. Did anyone really calm my name out? And why wouldn’t couldn’t they repeat my name twice or even walk over to let me know. There were two employees and three customers there. By the time I picked up my tea, it was lukewarm to cold. 10 minutes before closing the one of the women came over to my table and asked if she could have my cup of tea even though I wasn’t done, because she needed to load the dishwasher. I took that as my queue that they really just wanted everyone to leave. Which I did and I’m not interested in returning. To the management, you need to train your staff to be inviting and hire people who really want to be there.
Honestly, one of the worst coffee experiences I’ve had. I walked in, smiled, and greeted the staff — and was completely ignored. No greeting back, no eye contact, nothing. The entire interaction felt cold and unwelcoming from the start. When I ordered, there was still zero acknowledgment — no “thank you,” no basic courtesy. They just silently handed me the cup like I was inconveniencing them by being there. I don’t expect over-the-top service, but basic human decency and simple manners should be standard, especially in a place that’s supposed to feel inviting. The coffee might be fine, but the atmosphere and service completely ruin the experience. Definitely not coming back.
Went in Friday (3/27/26) with more than 30 minutes till closing. Coffee was so burnt and not sweet at all. Younger girl working register was so rude to me and my friend. She had such an attitude. She was making us both feel so dumb about it being "close" to closing. Definitely won't be back. The only reason I tipped ($1.25 on a $22 tab) was because of the nice girl that brought us our food and coffees was nice. The only rated this place a 1 star and not zero, is because of her niceness, and Google reviews doesn't let you rate lower that one star. Such a shame for Georgetown.
Manager Friday evening was very rude for no reason whatsoever. (The new cashier was friendly.) Hire someone who wants to work there. I can’t get past bad customer service - especially at your prices.
We did not eat. The menu and atmosphere is similar to the Cedar Park store but there are only 8-10 taps and I was surprised, at the end of January, that there wasn’t a single stout on offer. We had planned to eat and drink but left, sad and planning to satisfy our stout craving elsewhere. I was surprised that working with a new chef (Chef Snow?) hadn’t resulted in menu changes. Part of the draw to Georgetown was his cooking (and Red Horn’s amazing stouts). I do prefer the “vibe” and beer selection in Cedar Park.
The coffee was good, but I wish they offered heavy cream and some keto/low carb options besides just black coffee or tea. We happened to go on a trivia night and had fun with that!
Food was good, and so was my latte. We had to ask for napkins. We sat at the bar, where it was easy to see how badly the equipment needed to be wiped down and cleaned, preferably not with the filthy rag hanging under the sink. We're older, and not the target demographic for this establishment, so I won't list any more of my nitpicks. Looks like a comfortable place to hang out with a coffee and surf the net.
Great coffee AND food. Lots of space and seating. Perfect for working remote or chilling with friends.
Coffee is in the air! I enjoyed the panini with some hap slappy, while my wife partook her personal favorite, Trail runner. Downtown Georgetown is such a treat.
