Cottonwood Creek Nursing and Rehabilitation Center

The Springs has been a life savor for me. I needed a place for my mom and fast. They were and always have been so kind, willing to help in anyway they keep me informed on everything even before COVID. I can call any time to check up on mom. Mom can not hear so when I come to see thru the window she needs help and they awesome so kind and helpful. I cant say enough about the heroes at The Springs. Everyone goes above and beyond.

The rehab team at this facility is outstanding. They have taken such great care of my grandmother and I’m so appreciative for them. Anytime I visit I feel like they treat me with respect and explain her progress in a way that I can easily understand. I’m glad we chose this facility.

My wife, Martha, was recently in Cottonwood. When she entered the facility she could not walk, stand, sit or turn over in her bed. I was told by Nigel, the physical therapist, that she would some day walk out of the facility. On Dec 6th...she walked out! We want to express our gratitude to all the people at Cottonwood...especially Lori, Sandra, Ricky, Teresa, Elizabeth, Donnie, Zak and my friend Nigel. Martha & James C.

Staff and nursing personal professional and caring. The problem lies in their food service. Residents are kept waiting for meals for long periods of time. They have little to do except meals. No milk with oatmeal often no sweetner no salt eventhough their diet says ok often no butter . Who is in charge of this nightmare. Last night waiting an hour for a tray in dining room everyone had tray. Ask kitchen and was told medicaid ate in diningroom Medicare ate in their rooms. Segregating by how they are paid is this even legal! Unhappy and this is only day five. Nursing staff pulled away from their important jobs to hunt down a cartoon of milk . Shame on management!

Please be aware, Dangerous staffing issues, my mother was here for a short stay "20 days," she needed assistance standing and walking, she also needed assistance going to the restroom, she was often wet through her pants because they were so understaffed , no one responded to call lights for long periods of time, we the family needed to go and look for assistance. We the family was there 90 percent of the time and saw this, 2 times while we were there her meals were not delivered, she has Dementia and would have not known if we had not been there. If your family member or friend needs assistance I would not recommend this rehab. / nursing home. I was told that they just changed Management in January and change the name, however this experience was with the New Management - Please be aware - .

I found this facility was a nightmare. They over medicated the seniors and the staff was rude, scarey and the place smelled bad. I could on and on but just don't go there.