About the role

What you'll do

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

What you'll bring

• DRP (Direct Repair Program) Experience
• One or more years related experience in the collision repair industry.
• E-mail, Excel and Word.
• Ability to work independently and be self-motivated.
• High school diploma or equivalent.
• Valid driver
• in the state that you will work and a good driving record.
• Great attitude with high-energy personality,
• Excellent customer service skills.
• Professional appearance and work ethic.

Benefits

• Collision Estimator Job ID 2026-36635 Job Location US-TX-Round Rock Category Collision Center Type Regular Full-Time Apply for this job More Information About This Job
• and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect
• now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
• Health, Dental & Vision insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan

About the employer

Employer We are an

Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment