TLDR: I called Roto-Rooter Friday at 4pm. Quick, responsive, & professional. Work was done by 6pm! 5 stars! ⭐️⭐️⭐️⭐️⭐️ I put on an online request another big plumbing company last Sunday needed to fix a disposal this week. I called W when nobody called back. I was told they put me on TH schedule but then no showed twice. This is week before Spring Break and we couldn't leave to go to the theme park with the sink clogged and the disposal not working! I had to call another company and, my neighbor Gary has used Roto-Rooter Plumbing for years. So, I gave them a call. They answered immediately...a REAL human receptionist, not AI 🤖! My issue was taken seriously and José was dispatched. José called within the hour and confirmed the address, and arrived on time, even with heavy Friday after work traffic. He was quick to assess the issue, had the part and tools on hand, and gave me exact details on price for the rush service. While it was $$$, it was worth it to have quick, professional service all around and now we can relax knowing everything is fixed. 🚰
