At the beginning, the staff was very supportive and welcoming, which made me feel confident about enrolling my child. However, about three months in, my son’s behavior suddenly changed something that was completely out of character for him, as he had never displayed these behaviors before. While I do believe the teachers tried their best in the classroom, I often felt like I wasn’t getting clear or detailed information about what was actually happening during incidents. When I asked for specifics, there was a lack of communication and follow-through, which made it difficult for me as a parent to understand or support my child effectively. What was most disappointing was the lack of support from administration. When I tried to speak with the admin about my concerns, I felt brushed off. At one point, an assistant director even referred to my son by the wrong name, and when I corrected her, she dismissed it and walked away. That interaction alone made me feel like my concerns and my child were not being taken seriously. I was never given any real guidance, strategies, or solutions on how we could work together to help my son, especially since these behaviors were only happening at school and started months after he had been doing well. It was often what I need to do and trust I did it all but I felt like little was done to try to find the root of the issue especially considering he only acted like that at school and after a while of being in school. They did a great job in making me believe they were going to help and removing him from the school was the absolute last option. After I scheduled a meeting to try and work collaboratively with the director to find solutions after my son was sent home early I received a phone call informing me that my son would no longer be allowed to return. That was extremely disheartening. As a parent, I expected communication, support, and partnership—especially during a challenging time. Then I asked if I could collect my son’s items the same day he got kicked out and they handed it to me at the door and it felt like they didn’t want me to come back in like I was a threat. Unfortunately, that was not my experience.
