Christian was great! We had a leak from the bathtub and he had everything diagnosed and sorted in two hours. Very impressed with his speed, professionalism, and solution.
Highly recommend staying here to anyone. This establishment is very accommodating
George is the best! We’ve used them multiple times and I can’t believe how quick they are to respond to every service call!! He’s always kind, courteous and very knowledgable and fixes the problem in a timely manner! Thanks George and Minyard Sons!
Servicio de pésima calidad no lo recomiendo
Minyard replaced my water heater last year. I raved about their tech back then, unfortunately no longer with them. I arrived home last night to a leak that filled the drain pan, water-stained the wall, and soaked the plywood base underneath. I called Minyard this morning, hoping they'd send someone to fix the leak. They said the schedule was pretty open, and could be out this afternoon. Around 4:30pm, no one had shown up, so I called to make sure they hadn't forgotten me. I think they had, and the tech called a few minutes later to let me know he'd arrive shortly. By the time he got here though, he was aloof, said he'd had a long day, and took a quick look to say that he could see no leak, so therefore it must not have been leaking. I explained that I had soaked up what had been in the drain pan the night before, in hope of seeing where the leak was coming from, and saw a drop a minute coming out of the expansion tank, plus, the plywood base was clearly still damp and had since begun to warp. The tech insisted it could not have been a leak, as though I was lying, saying there was nothing he could do, and really had to leave. He said he didn't have time to hear my observations and concerns that it may leak again if the issue wasn't figured out and resolved. I asked if possibly the expansion tank could be removed, also thinking the unit needed to be drained and moved off the platform to dry out any water underneath to prevent mold. He said he wouldn't do any of that. He was curt, rude, uncaring. After he left I called the Minyard office to see if there was anyone else they could send to resolve the issue. They said they'd try, then never called back. So I called a different plumber who was willing to come out this evening and find the issue, empty the water heater, and move it to check under the platform. Yes, there was a pool of water still there, so my new plumber cleaned that all up and made sure everything was safe, and will return to replace the water heater with a new expansion tank once everything has dried out. That's what I expected Minyard to do, so, needless to say, they were a disappointment today, and I won't bother them again with plumbing issues, thankful for the new plumber who kindly heard and believed me, then took the time to fix what needed to be fixed.
I recently had the pleasure of working with Minyard Plumbing, and I must say, the experience was exceptional from start to finish! 🤩 The star of the show was definitely Juan Emilio. His professionalism and honesty were like a breath of fresh air. 🌬️ From the moment he arrived, Juan Emilio's friendly demeanor and genuine smile put me at ease. 😊 He took the time to explain everything in detail, ensuring I understood it all. No jargon, no upselling—just straightforward, honest advice. It's so refreshing to find someone in the service industry who truly cares about their customers! Minyard Plumbing, make sure you never lose Juan Emilio—he's a star in your show! 🌠
I had Luiz Cruz out this morning to fix our slow drain in our kitchen sink. He was polite respectful and methodical in troubleshooting the issue. He also replaced a pipe under the sink that was leaking! Great service.
Juan has saved my sanity! My office was a frozen tundra. Juan fixed the problem right away. He even had me check the airflow to make sure that it was to my liking. Great customer service. Juan is my hero!
I can't thank Juan enough for his service today. I called this morning after my A/C stopped cooling late yesterday. I have an older inside unit and assumed it was the likely culprit. Juan diagnosed the issue very quickly, showed me the root cause (and it wasn't what I thought) and had it fixed in short order. Our home was back to cool in no time! Not only is Juan knowledgeable, he's also a nice, genuine person. I highly recommend Juan!
Juan my man!! Showed up on time, he pinned pointed the problem, He ordered the parts he needed, and came back to job and it was done right! On top of that he cleaned up very very well, not a spot in the bathroom, Thank you Juan!
