Leander · Cedar Park · Liberty HillA suit needs pressing before the interview. A dress needs hemming before the wedding. Jack Brown Cleaners is a dry cleaner in Cedar Park, Texas. It handles dry cleaning and alterations, and it has a website. Bring in what needs cleaning. Ask for an estimate before any alteration work is done.
At first I was disappointed because a stain didn't come out of the garment. However, as a first time customer, I received a message from the manager, Connie, to make sure I had a great experience. I reached out to her and she gladly offered for me to return the garment to try again. There was no guarantee it would come out the second time. I appreciated the ease of trying again. And I'm happy to say that the stain did come out! Thank you!
Great service and always helping us stay professional
Most cleaners open at 6am or so. I showed up at 6:58am. The lady working was disgusted by this and made sure to glance at the “hours of operation” sign a few times and was very rude over all. Then, $10 to starch a pair of jeans is nuts.
I took four nylon straps to be stitched into loops by the alteration folks here. I was told I would get an estimate before work was done. Next thing I know I got a text saying my total was over $243. I didn't think that was correct and I never got an estimate. I went to the store and they said work was complete and it was $63, for stitching four items. I went ahead and paid it because they had stitched my items but I had not approved it. I would suggest going elsewhere for you alteration work. They do not send estimates as promised and their prices are crazy expensive. I could have bought a used sewing machine on facebook markeplace for $50 and done it myself cheaper. See the attached photo of the work they did. You decided if those are worth $15 each.
Don’t expect too much from this establishment. Manager is off and never seems happy.
$50 to wash a queen size comforter with no bleach is wild. Mega overpriced!
