I had a great experience with Expert Air & Refrigeration Service! From start to finish, their team was professional, knowledgeable, and incredibly efficient. The technician explained everything clearly and provided helpful maintenance tips to keep my system running smoothly. Their customer service was top-notch, and the pricing was fair with no hidden surprises. I highly recommend them to anyone looking for reliable and honest HVAC service.
Professional, and friendly. No high pressure salesman, and was very informative. Great and and prompt service , I would definitely use this company again and recommend to family and friend.
Vince did a great job! Was on time and thorough with his maintenance and repair.
Rolando and James were awesome! Everything was repaired and running within a short time, and gladly the unit did not have to be replaced yet! They were knowledgeable, professional, courteous, on time, called before arrived, and a MUCH better experience than I have had previously with other companies!
I have used this company for my businesses. They have always been responsive and caring knowing we have infants in our center. Other companies have not been able to beat their price. They are honest. I have parents that work on AC and have backed up their diagnosis of issues. I have used them multiple times for Hippo Learning Station in Hutto. The office staff is also friendly and quick. I just used them for my Round Rock center Pathways. I just received the same quality of care, response, and professionalism as I have in the past. I highly recommend this company. I’m thankful that they help my kids all stay warm and cool!
Really enjoyed the experience. Was initially concerned at reviews, but they would be near 5 stars if people accurately reviewed the correct company. Service was nothing but professional and detail oriented. Will be planning on using them the next time something is up with my unit.
Had a AC problem, called them and they were able to come out same day. The technician (forgot his name) was incredible. He did an amazing job diagnosing the issue and explaining every step (I ask a lot of questions). He was professional the entire visit. I would highly recommend them for any HVAC work.
Did a good job, would hire again
I called Expert Air @ Refrigeration to come and check on my AC, it struggles a bit, but isn't flat broken. Jimmy arrived on-time and called ahead to ensure that I was awake and ready for him to arrive. Jimmy began looking at the installation...after looking at the outside portion of the unit, he came inside, used a device which "checks for leaks" and pronounced that it would be a good idea to replace the evap coil...for a mere $1800. He also announced that there was a good possibility that the condenser could break and that the evap coil could leak water, ruining my wood floors. At the end of his (rambling, jargon-filled, fear-mongering) sales pitch, the invoice came to $90-ish. I wrote him a check and wished him a good day. Oh, and he couldn't charge the AC unit with coolant, too...EPA would want to take his job if he did. Pretty expensive sales pitch, if you ask me, and not sure about the value-add for this service. EDIT: Forgot to mention that Expert is a Trane shop, and my AC is a Carrier. Additionally, an estimate was provided for a new Trane AC...over $5k, and I'm giving the company a break here. Lowered the rating to 1 star...forgot to mention the fear-mongering part of their sales pitch. Not effective, looking elsewhere for my AC needs.
Expert air was prompt and diligent in the repair of my a.c. Of course the unit waited till we were in the middle of 105° weather before the compressor decided to go out. They arrived on time to assess the situation and were back the next day on time with a new outside unit. The install was flawless and my a.c. is working better than ever before. Jimmy the technician explained everything in detail, both what was wrong and what would be done to correct the problem. I now know more about the working aspects of a a.c. and have a cool house.
