This is by far the best A/C company I’ve had the pleasure of dealing with. We had an emergency on a Friday afternoon, Stephen responded immediately and came out that same day. He took care of our issue in a timely manner and didn’t try to sell us anything we didn’t need. Definitely our go-to A/C company moving forward. Thank you Stephen for your professionalism and honesty.
Stephen and his crew are very responsive and show up on time and do a great job! Anytime I had an emergency or service need, he was easy to get a hold of and super fast to schedule an appointment. Great work and great local busines! Have been his customer since he started his business.
Stephen and Noah are the real deal! Our ac kicked he bucket after 32 years. What we thought would be a small repair, turned out to be a full system change out. Stephen showed up the same day I called him to check our system and just couple of days after that he arrived with his crew and the new system and started the install process. Like I said at the beginning of this post, Branham and Sons is THE REAL DEAL. I'll choose them time and again and everytime....I hope y'all will do the same!
Stephen is the real thing! He was punctual, extremely pleasant to talk too, and is the quintessential repairman! He won’t up charge you, explain everything he’s doing and won’t leave until the job is done and the customer is happy. Customer service is his priority, not profit! I would suggest Stephen over any of the “Big Name” companies any day! Can’t say enough positive things about him. If you’re AC went out, or you are looking to replace your whole unit, don’t call anyone else!!
Stephen, the owner of this company, is fantastic!!! Our fan quit working on our outside AC unit over the weekend. We called him Mon. evening on 7/8 around 5:30 and left a VM. He called back within 30 minutes and said he could be at our house within the hour. I was pleasantly surprised at his quick response. He found our fan motor was out and said he would order it first thing on Tue. and would be back Tue evening or Wed a.m. He came this morning (Wed.) at 8:30 a.m. and installed the new motor and condenser. We are cool again!! I can't say enough good things about Stephen. He doesn't try to sell you things you don't need and his price is VERY reasonable. He is genuine and truly wants to help you as quickly as possible. He is just a "good ole boy" as they say here in Texas. Thank you so much, Stephen. You were referred to us and we will continue refer YOU! Great job, man!!
Quick to respond and when my prior HVAC guys couldn't make it out for 2 months he was able to come out in 3 days! Very affordable too. Thanks again!
Amazing service. They know what they’re talking about and provide an excellence service. Stephan gave me great advice and quick simple lessons that helped me understand the system better and that’s something I can say most vendors won’t do. Will recommend these fine people to everyone I know that has HVAC needs.
Honest, reliable, and highly knowledgeable company. Couldn’t recommend more!
My upstairs air-conditioning went out yesterday. I called Branham and Sons Cooling this morning around 8 AM and Stephen showed up at about 2 PM. During our morning phone call, Stephen asked me to describe the symptoms which I did. Motor wasn’t moving; unit was making a buzzing sound and was hot to the touch. He suggested that I shut off the air conditioner at the breaker. When Stephen showed up in the afternoon, he took a quick look at it and replaced a capacitor which fixed the problem immediately. I spent less than $200 on a repair that I suspect the major air conditioning companies would have suggested that I replace the entire unit Costing somewhere around $18,000. This is the second time in 2 years that Branham and Sons Cooling have fixed my air conditioning system for a very small fee. My system is about 15 years old. These guys are honest and capable. I heard about them from a neighbor. The recommendation was solid.
Incredible service! Makes every part of the process transparent and super positive
