I’m not used to a post office of this size, but I am so impressed. Such different service compared to a big city’s post office. Richard was extremely accommodating, kind, and helpful. He knew people by name as they came in to check their PO Boxes.
I’m not used to a post office of this size, but I am so impressed. Such different service compared to a big city’s post office. Richard was extremely accommodating, kind, and helpful. He knew people by name as they came in to check their PO Boxes.
Fast, friendly service. Enough said!
Those complaining about short hours should complain to the appropriate US government office. Our post office (and the Walburg Post Office) were shortened to 1/2 day during Obama's administration. It seems that someone felt that money was better spent elsewhere (Iran?). So every postal worker at Weir (and Walburg) has been trying to do a full-time job in half the time. In addition the Weir Post Office gets many, many phone calls from people who couldn't get through to the Georgetown Post Office, and simply call another post office's number instead. And for thanks for dealing with the problems caused by entities other than the post office itself, the people working there get nasty reviews. It would be responsible to find out exactly what is going on before criticizing.
Since ive lived here I have never had problems with this post office till this new lady has been working. She is always on her phone and has very poor customer service. With a lot of attitude. Today I walked out before I got to mad. I have asked for my mail without a key before and she is one of them but they ask for your ID to make sure you are the one to that box. I told her I forgot mine in my husband's truck.She was trying to get me to buy a key. If I could I would put no stars on here. She is the rudest person who has worked there.
Some people should not work in customer service.i would think that if you don't have the patience or desire to help customer buy a single envelope your in the wrong job.what happened to the nice people that worked there sure miss a smiling face
Very rude employees. Called to ask a simple question and got sarcasm and a rude response. Acted like I was interrupting her day when I called. Took 5 times to get ahold of the woman working. Not good customer service at all.
Employees are very rude on the phone and make it impossible to try to use their service. I from now on will only use UPS.
If you are able to pick up packages during open hours of 1-5 this post office is wonderful compared to Geprgetown PO! nice employees too. It would be nice for Saturday pick up hours or after hours for folks who work later and need to pick up packages....
Lazy unreliable employee. Never puts packages in parcel lockers. Cant pick up in person due to short hours during the middle of the work day. Seriously considering cancelling my po box.