Grady and his team were fantastic to work with. They were communicative, on time, followed thru with all work in a timely and clean manner. Also helped with any questions I had about my system and the care of my new yard. Would give Grady 10 stars if I could!!! Thank you LaCopa for giving me my dream yard.
La Copa installed our irrigation System and did a great job. Me & my husband were very happy with their work.
It is great to see an organization that takes pride in their work, ensuring everything is perfect start to finish.
Our sprinkler system malfunctioned, but they quickly and efficiently troubleshooted and resolved the issue less than 30 mins.
I gave them a shot since they were the irrigation installer for the home I purchased. My appointment time was between 8 am and 12pm for an issue I'm having plus wanting a quote on a project. The supervisor didn't show up until 130 pm. I had left to make another appointment and came back to find he had just arrived an hour and a half late; no call, no text, nothing. Communication was very difficult as the supervisor's English was very broken. When I explained they had missed their appointment and that I don't have the capacity to now have an afternoon appointment, he seemed confused and said "office call you". I'll find a different company for my needs. You get one shot to make a first impression and you blew it. You waste a customer's time and it shows them their business is not valuable to you, that it is expected.
WORSE CUSTOMER SERVICE NUMEROUS CANCELLATIONS SO MUCH BACK & forth Inspectors comes UNNANOUNCED problems don’t get solved call you last minute to cancel and make u seem like u forgot the date for service! ZERO RATING
