Patrick AlonzoLocal Guide
Feb 21, 2026
I turned a brand new suit that needed simple touch ups and respectfully asked the front desk to mark the suit for caution with handling. The front desk lady laughed at the idea and said that was not needed and they handle all items with care. The next I pick up the same suit that is damaged and missing a button. Front desk was in complete denial and shrugged it off for the manager to handle three days once back in the office. Completely unprofessional nor do they answer the phone. Other JB locations pick up the phones right away. I’m never using this place again.
