I can’t even begin to describe the level of frustration and disappointment this cleaners caused us. I brought in a suit and a dress to get pressed. The garments were new and we just wanted to get the wrinkles from shipping out. When I dropped them off I was told it would be $20 for the suit and $20 for the dress. I made the mistake of telling them they were for our upcoming wedding. When they texted me that they were done the total jumped to $250!!! When I called and asked why I was told “wedding dresses cost more”… this isn’t an extravagant wedding dress. It’s not even a wedding dress. Our wedding is gonna be pretty informal, and the dress is a floral print summer dress. Either way, they should have told us the correct price when I dropped it off. The fact that they knew it was for our wedding led them to hold our garments hostage to extort an extra $200 out of us! After trying for three days to speak to a manager (who is conveniently never there) I picked them up, and paid their ransom. I have been trying to call them for two days, and now nobody answers, and it goes to a full voicemail, or they just pick up and hang up. I wish I had read the reviews before I brought my stuff in, but it never occurred to me something like this would happen. I’m not sure how they are even in business. We are already stressed out with all the wedding stuff, and it seems like everyone has to charge a “wedding tax” that is bleeding us dry… For shame!!! Edit: We got married and it was great! When I went to put my jacked on this is how it came… It was a brand new jacket! The tags were still on it. Not only did they over charge me by $200 they damaged my suit! Luckily it was an easy fix, but this is the absolute worst cleaners that has ever existed.
