Our family loves Cold Stone ice cream, and we visit often. The Cedar Park location is closest to our home, so that’s usually where we go. However, there is one male employee there whose service consistently leaves us disappointed. When he prepares our order, the portions are noticeably smaller. For example, if we order a “Like It” size and add two large brownie pieces, everything still fits in the Like It cup with room to spare. It honestly feels like I’m eating mostly brownies rather than ice cream — and there’s so little ice cream that it doesn’t even mix properly. When we go to the Round Rock location — or even when someone else is serving at Cedar Park — adding two brownies usually results in the ice cream being put into a “Love It” size cup, which makes much more sense portion-wise. Because of this inconsistency, we sometimes choose to drive farther to Round Rock instead. It’s disappointing since Cedar Park is so much more convenient for us, but the portion difference makes it hard to want to return.
