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i am very happy with the work done on my hvac system. i started a home renovation in Round Rock and decided to upgrade my air conditioning, heating, and water heater as part of the project. i reached out to a local company, and preston came to give me an estimate. jude helped me go through the details and options, and jennifer explained rebates and some good financing plans. when it came time for installation, greyson and his team showed up right on schedule and worked efficiently. at first, i was worried because the mechanical room was supposed to take up a lot of space in my finished basement, and the ceiling would be low because of the old ductwork running under the rafters. however, greyson suggested moving the new high-efficiency furnace to a corner and running the supply and return ducts along one wall. this was possible because the new condensing furnace and tankless water heater used pvc venting, so they didn't need to be right next to the chimney. this change let us have a much smaller mechanical closet and higher ceilings—almost 8 feet in most of the basement since the new ductwork was tucked between the rafters. the tankless water heater also fit nicely along the same wall and saved a lot of space. for the new system, i went with a trane communicating furnace, heat pump, and thermostat, plus a rinnai tankless water heater and a generac generator. the company handled all the heating, cooling, ductwork, plumbing, and gas lines. the team was always prompt, professional, and kept everything clean. the folks in the office, especially preston, jennifer, and jude, were easy to reach and very helpful with any questions. i'm really impressed with the whole experience and recommend this hvac company to anyone in the Round Rock area. the wifi features on the trane and rinnai systems are very handy, and the apps work great with my iphone. i haven't needed to use the generator yet, but i trust it will work well if the power goes out. the generac also has wifi and a useful app. overall, this was a great experience and i'm very satisfied with my new efficient hvac and water heating setup.
i've been relying on Climate Masters Heating & Air Conditioning for regular maintenance on my older hvac units for a while now. recently, my furnace blower started making a loud noise, and after checking it out, it turned out my furnace was really worn out. greyson came to my house in round rock just an hour after i called, gave me an estimate the next day, and had my new ac and heating system installed the following week. they even brought over a few portable heaters just in case my heat went out before the new system was ready, which was a thoughtful touch, especially with how hot it gets in texas. i've always found them to be professional, knowledgeable, and their prices are fair. i always recommend them to friends who need hvac help.
i recently needed help with my furnace when it started acting up, and another company told me i needed a major repair that would cost over $3,000, even though the part was still under warranty. i tried to get more information about why it was so expensive, but couldn’t get anyone to return my calls. then i called this company, and working with them was a totally different experience. greyson handled my furnace repair and explained everything clearly. they charged me almost half of what the first company quoted, and were always quick to answer my questions and keep me updated. the service was excellent and their team went out of their way to make sure i was comfortable with the repair process. i highly recommend them for any furnace issues and won't go anywhere else in the future.
Here’s a revised version of your review, following all requirements: Update! I sent a text on Tuesday afternoon about my heater not working properly, and Preston arrived within minutes to check things out. He quickly diagnosed the issue and arranged for a warranty replacement of the faulty part, just charging me for labor and recharging the system. He was very polite and professional. By the next day, my house was warm and comfortable again. That’s what I call great service! Before this, I had another company come out for a diagnosis, and they told me I needed all new equipment and ductwork for a huge price. Preston came out, took a close look, and found that a simple disconnected line was causing my heater problems—something the other company missed. He also checked my existing coil and confirmed it was working fine, even though the other place said it wasn’t. I also had issues with uneven heating in my home addition. Preston and his team gave me a fair quote to add dampers and redirect airflow—much less than what the other company wanted. They finished the job quickly, cleaned up, and made sure everything was working perfectly. I highly recommend Preston and his team for any heater repair needs! Their honesty, quick response, and quality work really made a difference.
When our air conditioning unit started acting up during a hot day, we were worried about getting it fixed quickly, especially since it was a busy time. We first tried another company, but they wanted to charge us a huge amount for a brand new system just because they didn't have the right replacement part. Then we reached out to Climate Masters Heating & Air Conditioning. Greyson arrived soon after our call, quickly diagnosed the issue, and had our AC up and running smoothly again in no time. He was professional, knew exactly what he was doing, and the service was very fair in price. We'll definitely be sticking with them for all our HVAC needs in the future.
My wife and I have relied on this company in Round Rock for heater repair and maintenance for a long time. They've handled regular check-ups, needed repairs, and even full heater installations for us, and every job has been done really well. Greyson, our usual technician, has been incredibly helpful. He knows a lot about heater systems and has given us great advice that’s saved us money. Everything he’s suggested for our heater has worked out perfectly. We trust him completely; he’s always honest and looks out for our best interests. Unlike other heater repair businesses we've tried before, this company is upfront with pricing and always keeps us in the loop about appointments. They return calls quickly and provide great service. Truly a top-notch business for anyone needing heater repair in Round Rock.
