Let me starts off with the cake was an absolute hit. It got tons of compliments on taste and how moist it was. It was absolutely what I asked for and so well done. I'm not sure how business operates, so I can really speak too much on that, but my only feedback is, I had the hardest time getting ahold of the shop via email when originally submitting my request. I found it's best to call, because she picks up, but email is not the best form of communication. She stated she never received my email's. I hope you're able to get that resolved soon, because I guarantee you're missing a ton of business due to your email trashing actual legit emails. I had attempted several times over the past few years from various emails and never received a response. So that's my only criticism is to get your email fixed. Other than that once we were on the phone everything was resolved. Again, the cake was wonderful and it was worth the wait. My girl had the best first birthday. We will use again in the future as she seems to be the only great baker artist around. :)
