Dr. Linh and Sai helped me today, they were great and very professional.
Okay. I tried to write it off as me being irritated last time, but now they have strung me along for two weeks of pain after implying the procedures would be performed one day after the next. But I did my best to suffer through, and I came on time for the procedure. They refuse to take cash despite no warning, and mock me for asking about it. “People don’t ask to pay cash” Then 40 minutes later I’m still sitting here in large amounts of pain as I have been for twelve days waiting for their “specialist” Gosh golly it continues. They got the temporary on and did no bite check, being drugged up I ofc didn’t notice and ended up having to come back not once but twice to get them to put the temporary in a way I could actually close my mouth. The dentist never even bothered to show her face for either of the return visits. No explanation for their failure no apology for my added pain or wasted time. Finally made it to the day we are supposed to put on the permanent crown. Im supposed to be walking out any minute based on their estimate. Instead I’m guessing I am barely half way. I honestly think they are punishing me on purpose for getting frustrated when their desk person tried to hustle me with a bait and switch on pricing. Do not come here!!! The prime location is the only plus.
Esther Gonzales did an exceptional job. She is a highly skilled hygienist who made me feel completely comfortable throughout the visit. She genuinely cared about my experience and showed an authentic interest in getting to know me. She also took the time to educate me about my teeth, which I really appreciated and found very helpful.
Comfort is their specialty. Had most of my crowns replaced over the last 10 years here. They always only did the work that was absolutely necessary and fixed old shoddy dental work that was causing problems. Definitely improved my smile.
If you ever need you teething teethed the right way. Come here!!
They got us in and taken care of even though we didn't have an appointment. Everyone in the office was friendly and made sure everything went smoothly. Definitely would recommend
Dr. Nguyen was amazing and left my smile looking amazing! Nelly the office manager made sure I was well taken care of and sent me off feeling happy and confident
Always a pleasant experience! I love my dentist!
I’ve been a patient at this practice for six years…how time flies! As someone having deep dental trauma, Dr. Nyugen and Esther have eased me into a place of both comfort and trust that what they promise will be delivered! Thank you both for journeying with me and very quickly moving me from a place of terror to trust, and always taking the time to compassionately listen and truly hear.
My wife and I had a great experience at Round Rock Modern Dentistry with Dr. Linh Nguyen. The office staff did a great job scheduling both of us on the same day, which made everything a lot easier. Dr. Nguyen was friendly, professional, and explained everything clearly so we understood what needed to be done. We also want to thank Nelly for being so considerate and for taking the time to answer all of our billing and treatment questions. The cleanings went smoothly, and everyone made the process feel easy and well organized. We’d definitely recommend them.