Very disappointed. Went in after a very busy schedule and had to see someone other than my usual girl and I was so upset when I left that had I tried to tell her anything I would have just cried. Anyone who takes scissors to someone’s hair the way she did should not be doing so. I have layers in places they should not be to the point I have to pull the top up in a clip it looks so top heavy. Then the color, the biggest let down. The 1st thing I say is “I am tired of the blonde want something new I have had this for years” and then I show her a picture, the same pic I showed her multiple times. She looks at it and does not say much which should have been my red flag, if you don’t know how to do it SAY SO then I will wait for Hailee!! Instead you “cut” my hair and say “I am going to go mix up the highlights “ I ask what she means bc I told her I wanted lowlights and something new but I wait thinking ok,..I am not a hairdresser, maybe she is doing something I don’t know. Get to the end….its the EXACT same as always, its cut horribly to the point it cannot be fixed so I have no choice but to grow it out and I still had the heart to hand the receptionist $230 for this mess!! Very unfriendly person also, not a good match! I stood in the waiting room for about 5 min and then finally sat down and waited almost long enough to get up and leave and not a word, not a hello…nothing until she came around the corner and said “Lindsay, are you ready”? Well…yes I would assume so and “good morning to you too” just a BAD experience!! Pic is what I wanted vs what I left with, bigggg difference. My girl seen me at the register and said she was sorry as she knew it was not what I was looking for but as I said, no fixing chopped off hair and bad color.
