
I ordered a "Happy Birthday" themed bundt cake online from Canada and initially selected vanilla as the flavor. A few days before delivery, I called the bakery to request a change to chocolate. When the cake arrived, my sister let me know it was still vanilla instead of chocolate. I contacted the bakery right away, and they handled the situation incredibly well. Not only did they remake the cake in chocolate, but they also delivered it again at no extra charge. The person I spoke with (I regret not catching her name) went above and beyond to make things right, and I truly appreciate her help. I have been ordering cakes from this bakery for several years, and they continue to impress me every time. They are truly five-star. If you are looking for delicious cakes and outstanding customer service, I highly recommend them.









