Name: Lakeline Seamless Gutters
Address: 133 Jonathan Dr, Liberty Hill, TX, 78642, US
Telephone: (512) 515-0180
Rating: 4.1

David Knight

Jun 13, 2024

Gutters installed were overflowing and splashing against the wall of the house causing damage to drywall and eventually destroyed the flooring in the room adjacent to the failed splash guard. Management said that they would come out when it's convenient for them and replied through text very unprofessionally. I called Josh and said that I thought his response was rude and unprofessional. He cussed me out and informed me that they were not going to help us at all. Horrible language, rude and disrespectful.

PJ R

Jun 13, 2023

Lakeline Gutters installed gutters on our new custom home less than 3 years ago. After some inclement weather a few months ago, the gutters were damaged (sagging, supports broken) and the gutters were actually sloping away from the downspouts. I called and spoke with Clint at Lakeline on MARCH 24. He asked that I send photos. He said if it required some "hard to get parts" it may take awhile, otherwise maybe a couple of weeks, but he would let me know. I sent photos and they acknowledged receipt. We discussed that this was NOT a warranty item. After radio silence, I called a few weeks later; the lady answered the phone and told me Clint was in a meeting and would call me back. He never did. I finally emailed them and sent another photo. Clint called me and said he never received the first email, nor did he remember talking with me. He would send out his technician the following week (Wed, Thurs or Fri) to check it out. Two weeks later I had heard nothing. I called Clint, and he says "let me look through my 300+ work orders", "no, he wasn't able to come out". This is on JUNE 5! He was pretty rude on the phone and gave me the same b.s. story... I called another gutter company. They came out today, and will do the work next week. My advice to you is that if you are one of his "300+ work orders", GOOD LUCK getting anything done. I don't write reviews, but as they say "if you do a good job, I may tell someone about you, but if you don't, I'll tell everyone."

C T

Jun 12, 2023

Josh is very professional, responsive and communicative. We had a great experience with him for many years.

Randall FerreiraLocal Guide

May 4, 2022

What a wonderful experience. Installers were very professional and did an AMAZING job. Highly recommended.

Marco PontiLocal Guide

Apr 12, 2022

The gutters installed were great, I still feel ok with giving one star because this company doesn't actually install the gutters they go through a third party and just schedule the service. Once the gutters were installed I noticed our pergola needed some gutters in the back side and also needed to reseal a couple of spots that were leaking. No one ever came out to fix it and they made it clear that it wasn't worth their time to come out and do the small work behind the pergola to finish the job, do your research and go with another company that stands behind their work.. Update: posted email pic after clear attempt to make this post irrelevant by saying i wasn't a customer.

Rebecca RitenburgLocal Guide

Feb 23, 2022

They were great getting back to us for a quote. The quote was reasonable. They did quick, professional work. Color matched our existing gutters perfectly. I am very happy with how the gutters turned out. I would definitely recommend them.

Casey HamiltonLocal Guide

Dec 29, 2021

Lakeline installed gutters on a new build home that we bought and moved into last year. A few months later, I realized they were not draining. The warranty rep for the builder contacted them and someone came and looked at my house. Whoever came and looked at the issue never reported back what they found and definitely never fixed the problem. My builder’s warranty representative and I emailed and called multiple times and were never able to speak to anyone who could help, beyond them saying that the cases in the neighborhood for the builder were completed and closed, which is not true because the work on my house was not completed. I was given an email address to email Clint. I have emailed several times with not even the decency of a response or acknowledgment of receipt. Now the green stuff growing in the gutter is gradually draining onto my driveway, staining it. They also installed a downspout that pours directly onto a sprinkler access which has been drenched and is now shorted out.

Diane BlairLocal Guide

Aug 8, 2021

Customer service wasn't very helpful. Seems to be a lack of communication between the field and the office. Josh who gave us the estimate was very helpful, though.

Paul FullerLocal Guide

Jun 20, 2020

I've been working with lakeline gutters the last few years referring them to my customers. They've always done a flawless job. I just recently had my gutters replaced on my house and the install crew did a perfect job. They were quick, clean, and it looked amazing. These guys are the best at what they do.

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