Saw the sports doctor in building C and had bloodwork in building B. The nurses were extremely patient. The staff didn’t care or even greet, but the 2 nurses were phenomenal. I told them I’d bruise and without nudging she drew my blood patiently with a butterfly needle. The place was so busy and she could have rushed but she took her time. Super grateful for such staff.
We are just following Dr Badipe from Treehouse Peds. As always Dr Badipe provides excellent care and advice. Not really giving ARC the stars , new client but overall seemed like a pretty decent clinic.
My first mammogram was today and Kim was amazing. She explained everything step by step and made me feel comfortable throughout the entire process. Thank you, Kim, for making me feel at ease today.
Careful with doctors here. They mostly read off a computer for recommendations. My doctors caused me to have internal bleeding with conflicting medications. Guess one didn't even look at the computer. Sad how much simple customer service is going downhill.
Went in for lab work this morning. I was asked if I had an appointment, I said no, I was told I didn’t need an appointment. My PCP is with ARC but my lab order was from an outside dr from Austin GI clinic. The lab technician informed me that scheduled appointment’s come first and then they take the walk-ins totally understandably so I sat there for a good 45 minutes to an hour, and then a woman that was a walk-in was taken before me and I went to the desk and I said I’m confused. She was a walk-in after me and then I was informed well because you’re a walk-in and your doctor is not affiliated with ARC other walk-ins come first, I told her my PCP is though , how jacked up is that, if you’re a walk-in you’re a walk-in, so question-was she going to make me sit there until they closed taking other walk-ins before me? It makes no sense to me. I’ve never heard of a lab taking appointments, people are fasting and aren’t going to wait until an appointment is available to have labs done. I told her I’ll just go to CPL where I get treated decently and you don’t need an appointment for lab work.
Half of the time I come here with an appointment and do not get seen within 90 minutes of my scheduled time. Today I was scheduled for 3:15pm, it’s currently 5:02 and still haven’t seen the doctor. This was a scheduled appointment over a week in advance. I don’t want to come here anymore.
