I continue to have difficulty getting a timely response to my portal messages. It takes more than 3 days to hear back & sometimes I don’t get a response at all. This past week I finally sent a FAX in order to get a response. I understand the portal receives a huge amount of messages & I try to be patient. Also I can’t get thru to the office by phone without going thru the call center. It’s frustrating.
I recently had a new patient appointment with Julia Case. I am very selective & cautious about the medical practitioners with whom I choose to work. This practitioner was highly recommended to me by a close friend whose judgment I trust based on her experience with Julia Case. I was very pleased & look forward to the management of my care by Julia Case.
I plan on changing doctors and locations. I do not like to have to fill out you pre visit questionnaire on my time or having to foot when I get there. I don’t care for electronic records that could easily be hacked. Two weeks ago I get a call from someone who knew I was having issues with my left knee and back. My back has been an issue for years but I only told my doctor a few months ago , no one else knew.
Crystal was very professional and did a great job with the procedure!
Prompt, kind, thorough.
Dr. Male is excellent! His team is efficient and knowledgeable!!
Ms. Case is the best. She answers questions and cares for her patients.
Dr Male and the staff are an excellent primary care staff! They listen and take the time necessary . Highly recommend!
I had an 8:30 appointment. And seen within 5 minutes. I appreciate my time being valuable.
Dr Male continues to provide the best healthcare at an affordable rate. The staff is every bit 5 stars
