About the role

Available shifts

• Monday-Friday, 8:00 am
• 5:00 pm.

What you'll do

• Books appointments utilizing computer system .
• When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
• Greets patients and arrives them on computer system.
• Verifies insurance eligibility by using online resources, Medifax, etc.
• Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
• Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
• Prints face sheets, receipts, and other documents as needed.
• Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
• Confirms in advance patient appointments.
• Runs reschedule reports and books rescheduled appointments as necessary.
• Ensures report is accurate and current.
• May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.

What you'll bring

• High school diploma or GED.
• Experience using a PC in a Windows environment.
• Experience working in a medical setting.
• Knowledge, Skills and Abilities Knowledge of medical insurance.
• Excellent customer service skills.
• Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
• Excellent interpersonal & problem solving skills.
• Ability to work in a team environment.
• Ability to manage competing priorities.
• Ability to engage others, listen and adapt response to meet others’ needs.

Benefits

• Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more.
• com/careers/ PURPOSE Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments.
• Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
• claims, ensures that paperwork is complete, and performs follow-up.
• Assists patients with setting up payment plans.
• Issues receipts for payment.
• Books follow-up appointments.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.