About the role

What you'll do

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Communicates information to customers regarding all stock, special order merchandise, feature

What you'll bring

• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and w

Benefits

• , application, and warranty information related to Lowe’s programs Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team) Uses a cash register to process sales transactions, returns, and refunds according to company guidelines Provides proper monetary change to CSA Front End associates for register activities Removes security tags, verifies product information, and bags merchandise for customers Assists in line vesting to help turn around time for checkout, opening additional registers when necessary to ensure enough coverage Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies Inspects returned merchandise for damages Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets Looks up product information and competitor prices for products to verify price match Records all items that are used in the store on the store use lists Completes cash counting and daily reconciliation duties as assigned Monitors cash in drawer and cash recycler levels to ensure they do not exceed limit