My dad needed a personal care home after a really bad fall in November of 2025. I was given the opportunity to tour this place and immediately knew this is where my dad needed to be. From the moment we got there the staff was extremely attentive and helpful. This was a very hard transition for us with my dad going from independently living on his own to needing assisted living care but the staff here has been great with helping us through that. As a family member I get to come and go as I please, and I can talk with the owner and staff at any time. The owner encourages feedback and is willing to make the changes necessary to keep family members safe and happy. I couldn’t imagine having my dad at any other place and all of the staff members are extremely friendly, polite, and respectful of the residence.
Highlights from 14 Google reviews
Heidi is amazing! She truly loves her residents and her facility is immaculate. Highly recommended!
The staff is phenomenal. The empathy they feel for the residents is obvious and they are all cheerful and caring. The facility could not be cleaner or brighter. I am so glad we chose The Willows.
My mother of 101 years, received exceptional and excellent care in this facility. All the staff, and I mean all the staff was exceptionally caring, attentive, welcoming, listened, positive and concerned for providing the best for my mother. Never was my mother ignored, found uncomfortable or in need of hygenic cleaning. The place is bright and clean (including no covered up urine smells) and is a well thought out designed facility. A special thanks to Heidi for helping the family psychologically with our mother's is transitioning. Keep up the good work.
This community is an absolute treasure. The care staff radiates kindness and warmth! They are so kind and loving with every resident! Heidi is a rockstar. Her unwavering dedication to the wellbeing and happiness of each resident shines through in everything she does. The owner’s commitment to her residents is evident in the loving, attentive atmosphere she has cultivated throughout the community. It’s a place where people genuinely care, and it shows.
Heidi is a kind caring and happy manger of willows at Leander. She is hands on with her residents feeding visiting and laughing with everyone. She also spends time with me answering my questions and letting me know how my husband is doing. I’m very grateful to have found a great place for him. The owner Shona is also kind and hands on. I’m very pleased with them. Thank you Pam Bruns