I’ve been coming to pamper and polish for years I love Sophia! All the other staff has always taken care of me as well💕
Reviews
162 from neighborsI went to get a regular manicure yesterday and my nail lady was young and inexperienced. First of all she was not friendly at all. Not once did she greet me, when she finished she didn’t say a word. Just got up and left. I didn’t know she was done until I was left sitting there for a couple of minutes. We had to get the guy at the front desk to ask her to come back because I needed my nails fixed. She didn’t file my nails after cutting them down, she didn’t cover all my nails with polish, and she left polish on my skin. The other techs looked ok but I will not chance having another bad experience at this salon.
Very disappointing experience. During my manicure, the staff member cut me in three different spots which was painful and uncomfortable. I understand accidents can happen, but this felt careless.. This is basic hygiene and skill, and it was clearly lacking. I would not recommend this place if you care about safety and professionalism.
I have been a loyal customer of this nail salon for the past three years, but my most recent visit was extremely disappointing. I went with my sister, and the quality of service has noticeably declined. My sister’s nails chipped the very next day. She went back to have them fixed, and they chipped again shortly after. I have never experienced chipping from any salon before, but this time my own nails also chipped after just one week. When I returned to the salon, the owner charged $5 per nail to fix them. While $5 may seem small, it is unacceptable considering I paid nearly $100 for the service. I am very dissatisfied with the poor quality, lack of accountability, and the way loyal customers are treated. This experience helped me understand why I now see far fewer people going there. Unfortunately, despite being a customer for three years, I will not be returning.
Randy was absolutely amazing!!! I was so relaxed and ready for a nap after I got done. I would highly recommend Randy.
I've been going to this salon, seeing the same nail tech, for a year. I love the store and Tiffany! She is an artist when it comes to nail designs. I get a new design 5-6 weeks with gel hybrid. I show Tiffany a pic of the nail design I want and she makes it happen - beautifully. I always get compliments on my nails. Love this salon and highly recommend it.
Rude and will argue with you and then talk about you to other workers
I have been twice. Services are inconsistent and overpriced. I had an issue with my second service and reached out to management who was standoffish and dismissive of my concern. Don’t recommend.
im really over this place being so inconsistent. i have grown out my natural nails and only do hybrid gel on top. i came in today for a fill with my nails at a medium/long length, i asked that they be shortened just a bit. the tech shorten them and showed me and i approved because they were exactly where i wanted them. by the time she started painting, my nails were EXTREMELY short!! she filed and filed and filed while "shaping" my nails, which are not the shaped i asked for. i like VERY square nails, and she gave me square with rounded edges. i am so disappointed. this place is so hit or miss. now my nails are extremely short after weeks of growing them to a spot i wanted. dont think i will be returning again.
Overpriced - don’t recommend and the service subpar. Won’t be back.


